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Soaring Flooring

Website Privacy policy

Updated September 20, 2024

 

 

Soaring Pathways Flooring Systems LLC (Soaring Flooring) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Soaring Pathways Flooring Systems LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

 

 

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Soaring Pathways Flooring Systems LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

 

 

This Policy applies to Soaring Pathways Flooring Systems LLC, and it governs any and all data collection and usage by us. Through the use of www.soaringflooring.net, you are therefore consenting to the data collection procedures expressed in this Policy.

 

 

 

Please note that this Policy does not govern the collection and use of information by companies that Soaring Pathways Flooring Systems LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

 

 

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;

  2. Why we collect personally identifiable information and the legal basis for such collection;

  3. How we use the collected information and with whom it may be shared;

  4. What choices are available to you regarding the use of your data; and

  5. The security procedures in place to protect the misuse of your information.

Information We Collect

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It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

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In addition, Soaring Pathways Flooring Systems LLC may have the occasion to collect non- personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

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We Collect the following categories of personal information:

  • Personal identifiers: name, email address, address of the property for which the service is requested or provided, your home billing address, telephone numbers, IP address and device information

  • Commercial and financial information: records of products or services ordered or considered; other purchasing or consuming histories and payment information.

  • Internet or other electronic activity information: your device browser type, your browsing and search history on our sites and information regarding your interaction on our sites.

  • Geolocation information: name, email address, address of the property for which the service is requested or provided, your home billing address, telephone numbers, IP address and device information

  • Professional information: job title, information about your employer, employment and business ownership history and recommendations provided by references

  • Audio and visual information: recordings of customer service calls for quality assurance purposes; photographs of work sites.

Why We Collect Information and For How Long

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We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;

  • To fulfill our legitimate interest in improving our services and products;

  • To send you promotional emails containing information we think you may like when we have your consent to do so;

  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

  • To customize our website according to your online behavior and personal preferences.

 

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

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Purposes for Collection of Personal Information

We collect, maintain and use your personal information for a number of purposes set forth below:

  • To provide you with the information you request

  • To deliver our services

  • To contact you from time to time to provide regarding Services we are providing or to inform you about our business

  • To provide customer support and improve our services

  • To deliver advertisements and marketing promotions and offers about services we think maybe of interest to you

  • To analyze placement and effectiveness of our advertisements and other marketing efforts

  • To monitor or improve our site for internal business analysis

  • To better understand your needs and interests

  • To prevent fraud and activities that violate our Terms of Service or that are illegal, or to prosecute malicious actors or pursue claims

  • To protect our rights and the rights and safety of our users or others

Use of Information Collected

 

 

Soaring Pathways Flooring Systems LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

 

Soaring Pathways Flooring Systems LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.soaringflooring.net

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Soaring Pathways Flooring Systems LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

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Third Party Websites and Social media buttons

 

Soaring Pathways Flooring Systems LLC uses various third-party social media features including but not limited to https://web.facebook.com/profile.php?id=61565428664666, https://www.instagram.com/soaringflooring1 and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Soaring Pathways Flooring Systems LLC's control.

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Links to third-party websites, such as social media buttons that connect to social media platforms, may be found on our sites. We do not support or have any control over the practices of such third parties or social media platforms, and this policy has no bearing on how they gather or utilize personal information. The privacy practices of those businesses are governed by the terms of use and privacy policies for the websites, apps, and social media platforms of those third parties. Any third-party websites or platforms' privacy policies or content are not our responsibility.

Disclosure of Information

 

 

Soaring Pathways Flooring Systems LLC may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;

  • in other ways described in this Policy or to which you have otherwise consented;

  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

  • as required by law, or in response to a subpoena or search warrant;

  • to outside auditors who have agreed to keep the information confidential;

  • as necessary to enforce the Terms of Service;

  • as necessary to maintain, safeguard and preserve all the rights and property of Soaring Pathways Flooring Systems LLC.

Non-Marketing Purposes

 

 

Soaring Pathways Flooring Systems LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Soaring Pathways Flooring Systems LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

 

 

Soaring Pathways Flooring Systems LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

 

 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@soaringflooring.net. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Soaring Pathways Flooring Systems LLC will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

 

 

Our website does contain links to affiliate and other websites. Soaring Pathways Flooring Systems LLC does not claim nor accept responsibility for any privacy policies, practices and/ or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Your State Privacy Rights

 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to

  • confirm whether we process their personal information;

  • access and delete certain personal information;

  • correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah);

  • data portability;

  • opt-out of personal data processing for

    • targeted advertising (excluding Iowa);

    • sales; or

    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah); and

  • either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights or to appeal a decision regarding a consumer rights request, you may send us an e-mail at info@soaringflooring.net and/or by telephone at 717-425-284.

To learn more about California residents’ privacy rights, visit www.oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Website/App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@soaringflooring.net or write to us at 353 N Susquehanna Trail, Selinsgrove, Pennsylvania, PA 17870. To learn more about consumer privacy rights in other states and how to exercise them, visit your state’s website regarding privacy rights in your state.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this-sales opt-out rights may submit a request to info@soaringflooring.net or write to us at 353 N Susquehanna Trail, Selinsgrove, Pennsylvania, PA 17870.

Notice to European Union Users

 

 

Soaring Pathways Flooring Systems LLC's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for

 

commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

 

 

Soaring Pathways Flooring Systems LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

 

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

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However, there is no perfect security.  While we are committed to maintaining a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. However, data security incidents and breaches can occur due to factors that cannot reasonably be prevented. 

Acceptance of Terms

 

 

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

Text Messaging

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The company may have the option to send you SMS or "text" messages, voice recordings that have already been recorded, or phone calls that are automatically dialed. In addition to giving, you informational updates on services or goods you may have requested, such messages may be used to verify your identity or mobile device. You knowingly agree to receive such messages from the company or for the company to use your mobile device number or cell phone number in line with the company's terms of use by giving it to the company.

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By giving us your phone number, you are indicating that you are able to accept text messages at the number you gave the company or from which you sent us the text message request. You also understand that you can opt out of this service at any time by following the instructions in our emails to you, and that no purchase is necessary to do so. We shall handle any such messages you receive from us in line with this Policy and your preferences.

 

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes. ​We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

How to Contact Us

 

 

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

 

 

Email: info@soaringflooring.net

 

Telephone Number: 717-425-2845

 

Mailing Address:

Soaring Pathways Flooring Systems LLC 353 N Susquehanna Trail (Suite B)

Selinsgrove, Pennsylvania 17870

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